Warranty & Star Care
Mercedes-Benz India Limited confirms warranty of cars manufactured and CBU vehicles sold by Mercedes-Benz in India. Passenger Cars supplied by Mercedes-Benz India are warranted to be free from defects in materials due to manufacturing fault and workmanship. These are covered under warranty for a period of 24 months commencing from the date of first registration or the date of sales invoice/delivery note – whichever comes earlier without mileage limitation.
STAR CARE program enhances the ownership experience by covering the car in the 3rd year of operation, after the completion of the standard two-year warranty period, without any extra costs. It is a standard offering with each car. Thus, the car is covered for warrantable repairs up to three years without any mileage limitations.
Mercedes-Benz On Road Assistance
Peace of Mind motoring round the clock.
As part of Mercedes-Benz’s commitment to its customers, Mercedes-Benz On-Road Assistance is designed to enhance your overall Mercedes-Benz ownership experience by providing you with 24 hour On-Road Assistance emergency support for 3 years from the date of first registration or date of sales invoice/delivery note.
While it is our sincere hope that your travels are always trouble free, the road is an unpredictable place and sometimes events occur that leave you stranded and in dire need of help. Our goal is to ensure that even if your Mercedes-Benz is immobilized, whether at home or while traveling, any inconvenience to your and your family is minimized.
Apart from the On-Road Assistance program, Mercedes-Benz authorized dealers also offer a full fledged 24 hours Service. This ensures quick response to breakdown situations.
Specially modified B-Class cars are commissioned as Service vehicles equipped with MB diagnosis tools, spare tires, extra fuel and a complete tool kit for breakdown assistance.
Peace of mind motoring - guaranteed.
To download a list of contact details for Service24h click here :